You will be sent an "order is on it's way" email once your order has finished being packed at the Co-lab warehouse (For Melbourne Metro, this is the day before delivery).
You will receive a text message in the morning of delivery.
Delivery drivers will knock and call the contact number provided to deliver your parcel. If nobody is home, the driver will find a safe spot to leave your parcel. If there is no safe spot to leave, the parcel will be returned back to Co-lab Pantry and we will be in contact to re-issue.